High Peak Borough Council has reassured holders of residents’ concessionary parking permits that they will not be fined if they display their card upside down or back to front – thanks to the Advertiser.
Dr Manjir Samanta-Laughton’s letter complaining she was fined for the way she had displayed her permit in the windscreen of her car on the Spring Gardens car park, Buxton was published in last week’s paper.
When she challenged the civil enforcement officer employed by Council parking contractor APCOA, she was told that the Council had made a ruling that only one side of the permit was to be displayed.
But the Council stressed this week that no such edict had been issued and that the APCOA officer had simply made a mistake.
Now, Dr Samanta-Laughton’s parking fine will be waived, along with any others issued in similar circumstances.
Emily Thrane, Executive Councillor for Corporate Services, said: “We and APCOA apologise unreservedly for this unfortunate mix-up.
“Steps have been taken to retrain the officer concerned and to ensure that an error of this nature does not happen again.”
Residents’ concessionary permits allow the holder to park free on any High Peak Borough Council car park before 10am and after 4pm on Monday to Saturday and all day on Sunday.
In her letter, Dr Samanta-Laughton said: “I was not the only one who found myself in this predicament. and the officers themselves were rather shame-faced at having to do this as they themselves knew this to be unfair and instructed me on how to challenge the ticket.”