HIGH Peak patients will receive quicker, more appropriate care this winter thanks to a partnership between the local ambulance service and community matrons.
East Midlands Ambulance Service (EMAS) has worked with Derbyshire Community Health Services to re-launch guidance for crews on which patients should be considered most suitable for care at Derbyshire’s four Minor Injuries Units, including one based at Buxton Hospital.
The units help ensure emergency departments are free to focus on the most seriously ill patients by dealing with a range of conditions from dislocated fingers to minor cuts and animal bites.
The guidance will remind ambulance crews which conditions can be treated at the units so crews can decide more easily which patients can safely be referred for treatment, and avoid a long wait for patients at an emergency department.
Peter Bainbridge, EMAS’ Clinical Quality Manager, said: “We want to ensure patients get the right care, in the right place, at the right time.
“We must respond to all 999 calls but sometimes following assessment patients do not require emergency help.
“Minor Injuries Units play a vital role in caring for patients who do not have life-threatening needs but need treatment.
“We will continue to work closely with matrons to ensure we refer patients who can benefit from their help.
“This will also help to reduce unnecessary pressure on A&E departments and safeguard their ability to care for those with the most serious conditions.
“The public can help by choosing the right service and only calling 999 in very serious or life-threatening situations such as when someone is badly injured or experiencing chest pains.”
Buxton’s Minor Injuries Unit is open from 8am to 10pm.