Just what the patient ordered

HIGH PEAK GPs have been given a clean bill of health by locals –who have voted them top docs in a recent patient survey.

Over 90 per cent of patients in the area rated their overall experience at their GP surgery as above average with most saying they would recommend their surgery to someone who had just moved into the area.

And GP practices in the High Peak performed higher than the national average in six out of the ten key areas assessed in the survey – which provides members of the public with the opportunity to have their say on GP services online, or by completing a postal questionnaire.

Jackie Pendleton, chief operating officer for North Derbyshire Clinical Commissioning Group, said: “The annual GP patient survey provides us with invaluable feedback about the quality of our GP services.

“We’re delighted that patients have given high praise to our practices, rating them above average in a number of key areas. We will continue to work with patients to build on the hard efforts of our GPs, so we can further improve services.”

Arden House Medical Centre in Hayfield, Evelyn Medical Centre and Stewart Medical Centre, both in Buxton, and Tideswell Surgery, were among the top performers.

Questions asked in the survey include how easy patients find it to get through to their GP surgery on the phone, whether they were able to speak to someone or make an appointment easily, the convenience of appointment time given, overall experience of the surgery, and satisfaction with opening times.