Celebrations underway at care home after being rated ‘outstanding’

Matron Di Duncan and her staff at Thornhill House, Great Longstone
Matron Di Duncan and her staff at Thornhill House, Great Longstone

A care home in Bakewell has been rated as ‘outstanding’.

The Care Quality Commission (CQC) gave Thornhill House the top score after an inspection in December.

Thornhill House is managed by The John Thornhill Memorial Trust. It provides accommodation and nursing care for up to 19 people, some of whom are living with dementia.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care.

Rob Assall-Marsden, CQC’s head of inspection for adult social care in the central region, said: “Our inspection team were really impressed by the level of care and support offered at Thornhill House.

“There was a strong commitment to developing caring, respectful relationships with people and they were supported by staff who demonstrated compassion and empathy.

“There was a strong commitment by the management to deliver a high standard of personalised care with continued improvement based on the views of people who used the service.

“People and their relatives said staff were extremely kind, caring, and thoughtful and people were afforded privacy and treated with dignity and respect.”

Andrea Sutcliffe, chief inspector of adult social care at CQC, said: “The quality of care which our inspectors found here was exceptional.”

View report at: www.cqc.org.uk.