A Buxton-based company is to benefit from an innovative new Digital Information Hub.
SK Distribution will be using the hub, which has been developed by Palletways Group, and is aimed at enhancing operation efficiencies and the customer experience by through the use of live data.
The hub provides operational and customer data in real time to improve processes, communication, traffic planning and vehicle utilisation.
Mark Cotterill, principal at SK Distribution, said: “No other local transport company providing express delivery services for palletised freight can offer the business critical data to customers that we can via the Palletways Digital Information Hub.
“The new digital system will enable us to see the whole of our business in real time so we know where every pallet is every minute of every day.
“The development forms part of our overriding commitment to provide significant added value to our logistics service via the Palletways distribution network and in doing so ensure service excellence for our customers.
“The Digital Information Hub will help us make significant efficiency gains in our depot and on the road. Importantly it will enable us to enhance the customer experience by: providing them with total visibility of their consignments throughout the supply chain; proactively managing any transport issues to ensure deliveries on time; reducing downtime on telephone calls; and opening up new business opportunities by highlighting potential new markets based on customers’ existing delivery profiles.”
SK Distribution will also benefit from a new mobile app allowing access to the data when on the move.