Taxi drivers in Buxton are being asked to pay parking fines by a local supermarket - for bringing customers to their store to shop.
Taxi drivers in Buxton have been hit with parking fines by a supermarket in the town - for collecting and dropping off customers at its store.
The tickets, asking the cabbies for £60 per time, have been received by several drivers after they have dropped off or picked up customers at Iceland’s store car park at the bottom of Spring Gardens.
The drivers are saying that if it carries on they will refuse to service the store meaning both customers and the business will lose out.
And now the company responsible for operating the car park say the charges are as a result of a ‘miscommunication’.
Taxi driver, Joe Black, said: “I am not the only taxi driver to have received a parking fine but it is not fair when I am picking up an Iceland customer or bringing customers to Iceland that this is happening.
“If this carries on we have discussed in our office that we will refuse to take or pick up customers from Iceland at all.
“We are bringing customers to them who wouldn’t be able to get there otherwise - we are proving a public service.”
“The company say it is not their fault as they have a new company looking after the car park and their cameras catch the taxis coming in, not buying a ticket and then issue the fines automatically.”
“We can’t even park outside as we’d get a ticket from the council so we’re in a no win situation - no one is taking any responsibility for it.”
Joe says he has contacted Iceland who have suggested he could buy a ticket and get the customer who he is dropping off or picking up to refund its cost to him after buying their shopping.
But Joe says this is completely impractical and doesn’t fit in with either his needs as a driver or the needs of the customers he serves.
A representative from Excel Parking Services Ltd said: “When we commenced our camera (ANPR) operations at this site, we were not aware of the special arrangements at this store for authorised taxi vehicles dropping off and collecting customers.
“This was as a result of a miscommunication. Once the issue was discovered we were provided with relevant details of exempt taxi vehicles so as to avoid such vehicles being issued with any further Parking Charge Notices (PCNs).
“We can confirm that the small number of PCNs already issued to relevant authorised taxi vehicles have already been cancelled.”