Tesco shoppers warned ‘check your bank accounts’ after hundreds charged twice for shopping

People have had their card charged twice for the same shopping at Tesco – and many still do not have the money back, it has been revealed.

By Sam Ward
Thursday, 18th February 2021, 10:59 am

Shoppers at a host of Tesco stores have been charged twice, or even three times, for their shopping, Money Saving Expert has revealed.

The supermarket chain have said that a ‘technical error’ has led to hundreds of people being impacted nationwide.

One customer tweeted Tesco to say that the error has left them with “£2 in my bank account to buy food for my daughter”.

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Anyone impacted has been told to contact their bank immediately.

Many have said this is not the first time this has happened to them.

One customer, Cathey Maximin-Brown, said: “The problem with Tesco double charging was first noticed by us last August at the Tesco Express in Godalming.

"The disappointing thing was that Tesco told us to contact our bank and the bank told us it was an issue with Tesco. Tesco finally accepted responsibility and refunded the money.”

Have you been charged twice for your shopping?

Tesco have now apologised for the ‘technical error’ and that all second transactions will be reversed.

A Tesco spokesperson said: "Due to a technical error, some customer card payments have been authorised more than once. We're sorry for any inconvenience this may have caused, and we want to reassure affected customers that they will only pay for their purchases once and any duplicate transactions will be reversed."

However, it is unknown how long it will take for a refund to reach your account – with many having to wait up to eight days for the money back.