Volunteers sign up to give advice

AN Adviceline that helps people across the High Peak has been given a boost after ten new volunteers signed up to help man the service.

After a recruitment drive High Peak Citizens Advice Bureau has this week welcomed new volunteers and once they are fully trained hope to extend the times at which the Adviceline operates.

The Citizens Advice helpline service has seen an increase in demand with staff at the bureau now needing extra help taking calls from the public.

Adviceline manager, Maxine Maybury said: “It’s great to see new volunteers coming on board to become involved in the charity’s helpline, which provides free, independent advice for the residents of High Peak and across the Derbyshire area.

“We are really looking forward to helping more people by phone as the demand for this service increases.”

The Adviceline offers free, independent and confidential advice on a range of issues, including debt worries, employment concerns, benefits and Tax Credits, housing disrepair and problems with landlords, home repossession and eviction.

Steve Minter, CEO for High Peak CAB said: “Volunteers are at the heart of our service. We rely on them to operate and offer the excellent services we provide”

The new volunteers will first complete a six-week training course before joining the other advisers on the helpline, at which point the opening times will be extended to meet the demand.

If you need advice call Adviceline Derbyshire on 08444 111 308 on Saturdays from 10am to 1pm and on Tuesdays and Thursdays from 2pm to 8pm.

Adviceline Derbyshire is a not- for-profit, lottery-funded project run by Advice Derbyshire, a partnership of advice agencies.

For more information about Advice Derbyshire visit www.advicederbyshire.org