Tell Us Once scheme will cut bureaucracy faced by families

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A NEW service means that residents will only have to provide details about a birth or death once instead of having to repeat the same information to every council and Government service.

Derbyshire county, district and borough councils have teamed up with the Department of Work and Pensions to launch the ‘Tell Us Once’ service which will be offered to residents when they make an appointment to register a birth or death.

The registrar will collect all the details needed to inform relevant agencies on the family’s behalf so they don’t have to contact each organisation individually themselves.

Derbyshire County Council Cabinet Member for Public Health Councillor Carol Hart said: “Until now relatives had to contact each organisation separately but Tell Us Once will do that for them.

“It’s a service Derbyshire councils were keen to provide to make life easier for residents at what can be one of the busiest or most difficult times in their lives.”

Tell Us Once will pass on relevant information to the Department for Work and Pensions, HM Revenue and Customs (for tax, credits and benefits), the Identity and Passport Service and housing and council tax benefit offices.

Other relevant services can also be informed on request including electoral services, libraries, children’s services, the Blue Badge parking scheme and the Driver and Vehicle Licensing Agency.

Organisations who are contacted will use the information to update records, start or amend benefits as appropriate and resolve any outstanding issues.

For more information about Tell Us Once call 01629 533073 or visit www.derbyshire.gov.uk/tellusonce .