Credit manager wins big

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A Glossop–based credit manager has been named top in the country as industry awards.

Amanda Evans, Collections and Recoveries Manager for Lombard, was awarded the Commerical Credit Manager of the Year title at the 2013 Credit Today Awards.

She said: “This is a very prestigious and valued award that had some very high quality entries, so I’m truly delighted and honoured to have won.

“I believe strongly that in managing an effective collections and recovery team, it’s essential to treat customers fairly rather than making demands. By working with our customers to find out what their problems are, we are able to help them to find a solution.

“It’s about taking the right approach and having the right conversations. It creates a win for us and also for our customers.”