A Peak District holiday park has become the proud winners of the prestigious Hoseasons Diamond Award for Customer Service and Product Quality.
Longnor Wood Holiday Park - catering exclusively for adults providing lodge, holiday caravan, touring caravan, motorhome and camping facilities – markets its lodges through Hoseasons, who are the biggest providers of lodge holidays in the UK.
The Park currently operates seven lodges, but has two more on order to run alongside its two holiday caravans and 47 touring and camping pitches.
Its team consists of four full-time staff, including owner John and Debbie O’Neill, as well as four part-time staff, operating for 45 weeks a year from March to January.
Hoseasons, who back their marketing service with TV advertising, ask customers to grade their holiday experience against a number of criteria, the most important being customer service and product quality.
Hoseasons collate all this data for a year and at their annual conference present awards for the best park in each region.
John commented: “The award is particularly important because it is an award effectively for a year’s customer service and product quality determined by our customers and is presented by peers via Hoseasons who have jointly recognised the hard work and effort put in by all the team here to make every customers’ holiday in the Peak District a positive experience.”