Appeal for help from water company

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SEVERN Trent Water is appealing for customers to help them locate a large number of private pumping stations, which will soon become the company’s responsibility to maintain.

A change in legislation from October 2016 will mean Severn Trent will be owning and maintaining these pumping stations, which will be welcome news for some customers who may find them costly and difficult to maintain.

Malcolm Horne, spokesperson for Severn Trent Water, said: “2016 may seem like a long way off, but we estimate that there could be up to 4,000 pumping stations across the Severn Trent region which will become our responsibility, we just need to find them.

“The pumping stations, which could be in our customers’ back gardens or on land adjacent to their homes, help to pump waste from their home to the local sewage treatment works.

“These stations vary in shape and size - they could be as small as a manhole cover or as big as an outhouse at the bottom of a garden. Customers will know if they have one as they will generally be paying for the electricity and a maintenance contract. We would like our customers to contact us and tell us if they have one so that we can plan to start maintaining it for them in 2016.

In October last year Severn Trent took ownership of its customers’ private drains and sewers. Now the next step will be to take ownership of customers pumping stations.

Malcolm added: “We would really encourage people to ‘hand over’ their pumping station so that we can maintain it for them. The transfer of private drains, sewers and pumping stations is a positive for everyone – it now means that if anyone has a blocked or collapsed drain or sewer, it’s that much clearer who will be responsible for repairs. In addition, we will run and maintain the pumping stations if they meet the criteria for transfer.”

To ‘hand over’ your pumping station just call 0800 783 4444. More general information about the transfer of private drains can be found at www.stwater.co.uk/sewerownership.